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Don't Choose the Wrong ISP! Here are 5 Things You Should Check Before Subscribing!

2025

Don't Choose the Wrong ISP! Here are 5 Things You Should Check Before Subscribing!

February 05, 2025
in Internet

Choosing the right Internet Service Provider (ISP) is an important step to ensure that your internet connection is stable, fast, and according to your needs. However, with so many choices of ISPs on the market, it is not uncommon for customers to feel confused or even make the wrong choice. As a result, online activities such as working, studying, or streaming can be disrupted. So, to avoid making the wrong move, check out the 5 things you should check before subscribing to an ISP below!

1. Network Speed and Stability

Internet speed is the main factor to consider. Make sure the ISP you choose offers a speed that suits your needs. For example:

- For light activities such as browsing or social media, a speed of 10-20 Mbps is sufficient.

- For HD streaming, gaming, or video conferencing, you need a minimum speed of 30-50 Mbps.

- For business or heavy needs such as uploading/downloading large files, choose a speed above 100 Mbps.

In addition to speed, network stability is also important. Make sure the ISP has a stable network without frequent disconnections or slowness, especially during peak hours.

2. Coverage Area

Not all ISPs have a wide reach. Before subscribing, make sure the ISP has a coverage area that covers your location. Some ISPs may offer high speeds in big cities, but not in suburban or rural areas. Check the coverage map or contact customer service to ensure service availability in your area.

3. Customer Service and Technical Support

Responsive customer service and reliable technical support are important points that are often overlooked. Make sure the ISP provides 24/7 customer service and has a technical support team ready to help if a problem occurs. Also read reviews from other customers to find out their experiences with the service.

4. Prices and Packages Offered

Price is certainly the main consideration. Compare the prices and packages offered by various ISPs. Also pay attention to:

- Are there additional costs such as installation fees or hidden monthly fees?

- Does the package offered suit your needs (for example, unlimited or quota-based packages)?

- Are there special promos or discounts for new customers?

Don't be tempted by cheap prices without considering the quality of service provided.

5. Reputation and Customer Reviews

An ISP's reputation can be an indicator of the quality of their service. Find out the ISP's reputation through customer reviews on forums, social media, or Google My Business. Pay attention to whether there are many complaints about the network often being down, speeds that are not as promised, or poor customer service. Choose an ISP with a good reputation and positive reviews from customers.

Why Choose Gecko Internet?

If you are looking for an ISP that meets all of the above criteria, Gecko Internet is the right choice! Gecko offers:

- High internet speed and stable network.

- Wide coverage area, covering various regions in Indonesia.

- 24/7 customer service and reliable technical support.

- Affordable internet packages with transparent prices, no hidden fees.

- Best reputation with positive reviews from thousands of customers.

With Gecko Internet, your online activities will be smoother, both for home and business needs. Don't choose the wrong ISP, choose Gecko Internet now!