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Upgraded Your Internet Speed, But It's Still the Same? 4 Things You Need to Check

2025

Upgraded Your Internet Speed, But It's Still the Same? 4 Things You Need to Check

August 05, 2025
in Internet

Have you recently subscribed to a higher-speed internet package, but when you use it, it feels like there's no difference at all? This is a common complaint many people experience. You've paid more, but your download or streaming speeds feel the same.

Don't worry, this problem often doesn't come from your service provider. Before you get frustrated, here are four simple but crucial things you can check yourself. Understanding these factors will help you get the most performance from the internet connection you've paid for.

1. Check Your Router & Modem

The first factor that's often the culprit is the hardware you're using at home. A modem or router that's 5-10 years old may not be designed to handle today's high speeds. Older devices have limitations in processing data and transmitting WiFi signals.

2. Limitations of the Devices You're Using

Often, it's not just the router that's the problem, but also the devices you're using. Even if your home internet is super fast, your old laptop or smartphone may not be able to take full advantage of it.

3. Router Position and WiFi Signal Quality

The location of your router significantly affects the speed you receive. WiFi signals are very susceptible to obstructions from concrete walls, large cabinets, and even other electronic equipment.

If your router is placed in a corner or inside a cabinet, try moving it to a more open and strategic location in the center of your home. Furthermore, the distance between the device and the router also matters. The further away, the weaker the signal, and the speed will decrease drastically.

4. Someone Is Secretly Using Bandwidth

Think of internet bandwidth like a water pipe. If one person uses a large hose to water the garden, the water flow for everyone else will be reduced. The same applies to the internet.

Make sure no other devices in your home are downloading large files, updating operating systems in the background, or streaming 4K videos simultaneously. Sometimes, hidden apps can also use up a lot of data without you realizing it. Check the devices connected to your network and ensure there are no unnecessary activities.

By checking the four points above, you'll likely find a solution to your suboptimal speed problem. A stable and fast internet connection is everyone's dream, especially for those living or working in Bali.

If the problem persists after performing the checks above, don't hesitate to contact Gecko Internet customer service. Our technical team is ready to provide assistance and the best solutions so you can enjoy maximum internet speeds according to your chosen package. Get the best Wi-Fi experience in Bali with us!